Any questions and concerns should be dealt with in the discord server for the SMP (discord.gg/reflectpulse) (check instagram page for updated link at all times). For any email inquiries contact prfr.rp@gmail.com. Headquarter location is undisclosed. Reflect Pulse (owner of the Reflect Pulse Instagram is the sole owner of the server (SMP) discord and the underlying business keeping the server afloat.